Amy is the owner of The Office Assistant, LLC in Cheyenne, Wyoming. She has developed a healthcare service business offering an array of support and consulting services to include coding and billing, education, and auditing services to facilities, practices and professionals across Wyoming. Amy’s professional expertise includes: multi-specialty coding and billing, RHC billing, pre- and post-adjudication auditing, coding and documentation review (auditing) with compliance planning, practice administration, EMR implementation, health plan administration and support, facility and professional practice education, provider credentialing and organizational change management.
Amy has been traveling throughout the State of Wyoming for the past three (3) years teaching ICD-10 classes for outpatient and inpatient coders, providers, administrative professionals and facilities. Amy has been a speaker for WYHIMA, WYHFMA, and WMS to support and educate for ICD-10 implementation and change management strategies. In addition, Amy is engaged with an array of Wyoming healthcare entities to develop and implement training strategies and operational initiatives for meeting the compliance deadline of October 2014 for ICD-10 coding.
Amy’s expertise includes over 25 years of healthcare administration to include private practices, facilities and health plans. Amy received her Bachelor’s Degree in Business Administration from Regis University and a Master’s Degree in Business Administration emphasizing in Healthcare Administration from Regis University. In addition, has completed and maintains the following credentials and certifications: Certified Coder-Physician Based, Certified Healthcare Auditor, Certified Medical Billing Specialist, and is an AHIMA Approved ICD-10CM/PCS Trainer.
Education/Certifications:
Certified Coding Specialist – Physician Based (CCS-P). AHIMA 1998
Bachelor’s of Science, Business Administration. Regis University 2004 (magna cum laude Graduate)
Master’s Degree, Business Administration (Healthcare Emphasis). Regis University 2006
Certified Medical Billing Specialist (CMBS). Medical Association of Billers 2007
Certified Healthcare Auditor (CHA). American Institute of Healthcare Compliance 2010
Staff
Amy L. Hayes – MBA, CCS, CCS-P, CHA, CMBS
AHIMA Approved ICD-10 CM/PCS Trainer
Consultant/Owner
Amy is the owner of The Office Assistant, LLC in Cheyenne, Wyoming. She has developed a healthcare service business offering an array of support and consulting services to include coding and billing, education, and auditing services to facilities, practices and professionals across Wyoming. Amy’s professional expertise includes: multi-specialty coding and billing, RHC billing, pre- and post-adjudication auditing, coding and documentation review (auditing) with compliance planning, practice administration, EMR implementation, health plan administration and support, facility and professional practice education, provider credentialing and organizational change management.
Amy has been traveling throughout the State of Wyoming for the past three (3) years teaching ICD-10 classes for outpatient and inpatient coders, providers, administrative professionals and facilities. Amy has been a speaker for WYHIMA, WYHFMA, and WMS to support and educate for ICD-10 implementation and change management strategies. In addition, Amy is engaged with an array of Wyoming healthcare entities to develop and implement training strategies and operational initiatives for meeting the compliance deadline of October 2014 for ICD-10 coding.
Amy’s expertise includes over 25 years of healthcare administration to include private practices, facilities and health plans. Amy received her Bachelor’s Degree in Business Administration from Regis University and a Master’s Degree in Business Administration emphasizing in Healthcare Administration from Regis University. In addition, has completed and maintains the following credentials and certifications: Certified Coder-Physician Based, Certified Healthcare Auditor, Certified Medical Billing Specialist, and is an AHIMA Approved ICD-10CM/PCS Trainer.
Education/Certifications:
Professional Affiliations: